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Account banned,Help,plz

PostPosted: Sat Mar 19, 2016 5:47 am
by z776778
Dear GM:

My Account was banned,I don't know why,check my account plz.
PVP server,CharName:Ofeel
Help!plz! Thank u so much!

Re: Account banned,Help,plz

PostPosted: Sat Mar 19, 2016 6:15 am
by Cabotage
Greetings,

The account associated with Ofeel was banned for gold trafficking. If you would like to appeal, please provide information about recent transactions that might have triggered this.

Regards,
The GM Team.



Re: Account banned,Help,plz

PostPosted: Sat Mar 19, 2016 6:28 am
by z776778
I to buy a horse, just to sell some Elemental Earth and Elemental Fire,Plz help me

Re: Account banned,Help,plz

PostPosted: Sat Mar 19, 2016 6:31 am
by z776778
I've never been in the business of buying and selling gold.

Re: Account banned,Help,plz

PostPosted: Sat Mar 19, 2016 9:01 am
by z776778
Cabotage wrote:Greetings,

The account associated with Ofeel was banned for gold trafficking. If you would like to appeal, please provide information about recent transactions that might have triggered this.

Regards,
The GM Team.



I've never been in the business of buying and selling gold.
I to buy a horse, just to sell some Elemental Earth and Elemental Fire,Plz help me

Re: Account banned,Help,plz

PostPosted: Sat Mar 19, 2016 9:03 am
by Eligius
Just write a detailed list and explanations of all your the gold and items transactions you can remember dude. What did you farm, where and when did you sell it, how, to who?

Re: Account banned,Help,plz

PostPosted: Sat Mar 19, 2016 9:05 am
by z776778
In the auction,I can't remember who is bought

Re: Account banned,Help,plz

PostPosted: Tue Mar 22, 2016 3:22 am
by Benevael
This ban is under review.

Re: Account banned,Help,plz

PostPosted: Tue Mar 22, 2016 5:11 am
by z776778
TYVM!!!!!!!!!!!!

Re: Account banned,Help,plz

PostPosted: Tue Mar 29, 2016 7:50 am
by Benevael
Greetings,

After our investigation, we have determined that the ban was invalid. Your account has been unbanned and is available for play once again.

Apologies for the inconvenience!

Regards, GM Team.