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Disconnected / banned?

PostPosted: Sat Mar 19, 2016 6:23 am
by uhd
Apparently my main account got banned and I have no idea why.
character name: uhdxz

I have other accounts which isn't banned but I can't logon to them.
I tried retrieving but it just says "Disconnected from server"

character names: Uhdx and Uhdxx. 2 Different accounts

This is on the PvP server

some help would be appreciate :? :roll: :P

Re: Disconnected / banned?

PostPosted: Sat Mar 19, 2016 9:14 am
by uhd
up

Re: Disconnected / banned?

PostPosted: Sun Mar 20, 2016 12:24 am
by slipryy
uhd wrote:up

BUMP

Re: Disconnected / banned?

PostPosted: Sun Mar 20, 2016 9:40 am
by uhd
BUMP:

Retrieved 2 of my accounts, however my main account is still banned

Character name: Uhdxz

Re: Disconnected / banned?

PostPosted: Sun Mar 20, 2016 11:13 am
by Zerogue
https://en.nostalrius.org/password

Request a new password and disable the country lock feature.


Image

Re: Disconnected / banned?

PostPosted: Sun Mar 20, 2016 12:52 pm
by uhd
Zerogue wrote:https://en.nostalrius.org/password

Request a new password and disable the country lock feature.


Image


I have access to all my accounts currently, however the only account I care about is the one that is banned unfortunately, which is stupid.

Hopefully this will be investigated and solved soon. :)

Re: Disconnected / banned?

PostPosted: Mon Mar 21, 2016 9:28 am
by Gnomey
Bumping for my bud, Uhdder.

Re: Disconnected / banned?

PostPosted: Tue Mar 22, 2016 11:48 am
by Benevael
Greetings,

This account associated with uhdxz was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Disconnected / banned?

PostPosted: Fri Mar 25, 2016 7:38 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team