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Account has been closed and is no longer available for use?

PostPosted: Sat Mar 19, 2016 7:45 am
by supermug71
I log in today and got this message "This World of Warcraft account has been closed and is no longer available for use." I log in the webpage and reset my password and still got the same message. Don't know why happened this and I think I may be banned for some reason. Actually I believe I do normal thing in the game and never buy and sell gold from the player. Please help.
One of my character from my account is "Quoos"
http://realmplayers.com/CharacterViewer ... ayer=Quoos

Re: Account has been closed and is no longer available for u

PostPosted: Sat Mar 19, 2016 3:32 pm
by Cabotage
Greetings,

The account associated with Quoos was banned for gold trafficking. If you would like to appeal, please provide information about recent transactions that might have triggered this.

Regards,
The GM Team.

Re: Account has been closed and is no longer available for u

PostPosted: Sat Mar 19, 2016 5:04 pm
by supermug71
Thanks for reply,


This account have 3 character, 2 in 60 level and 1 in 12 level.

"Quoos" is a 60 level warrior has around 300 golds. Professional are mining and blacksmithing at the beginning. Around 40 level I concern I need more gold to buy mount so I unlearn the blacksmithing to skinning. I sell all the gathering from skinning and mining in AH. This character should be never sell directly to player. I sold mithril and thorium bar in AH before I log off.

The other 60 level character which is a druid has around 200 gold. Professional are skinning and leatherworking at the beginning. I find potion are good to tank and healer so shift to alchemy and herbalism at around 4x level. This character have send 30 or more gold to "quoos" in order to help to get mount at around 4x level. I remember this character at around 5x level have enough money buying mount and thanks for the traveling form. This character sell the transmute Arcanite CD to other player for 5G every 2 days. And also selling potions and herbal in AH. Recently have gathering 2 of Black Lotus in wintersping and sell it in AH (forgot these two black lotus is sell by druid or send to the 12 level mage character to sell) for around 80G each. This character have given about 20G or 30G to my brother which is another account character (violaine) in 1 or 2 days before. I try to find a player to buy the transmute CD but seems no one interest before I log off.

The 12 level mage has around 170 gold and use as a storehouse to store stuff and sell unuse thing to AH.
All character are never get involved a Raid party. I just doing a normal 5 players dungeons. I have seen a player advertising to sell DM north tribute loot and asks for further information. When I know 20G for each looting, I give up becuase it is too expensive to me because I need to save gold for the 100% mount.

I NEVER doing gold trafficking business and I hate people buying and selling gold in the game. I am doing normal buy and sell through AH and sell the transmute CD to other players every 2 days. I have bought some cheap gear from AH (less than 5G each) for both 60 level character recently. I hope the above information can help to clarify the truth and help to recover my account.


Best Regards.

Re: Account has been closed and is no longer available for u

PostPosted: Tue Mar 22, 2016 9:55 am
by Benevael
We have placed this ban under review.

Re: Account has been closed and is no longer available for u

PostPosted: Mon Mar 28, 2016 10:39 am
by supermug71
Any updated?

Re: Account has been closed and is no longer available for u

PostPosted: Tue Mar 29, 2016 7:39 am
by Benevael
Greetings,

After our investigation, we have determined that the ban was invalid. Your account has been unbanned and is available for play once again.

Apologies for the inconvenience!

Regards, GM Team.