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Account banned

PostPosted: Sat Mar 19, 2016 8:48 am
by tscyzlcz
Dear Gamemaster:
My in-game character name is "Mingge",I am the guild master of guild "Free Mason".
I was banned yesterday.I asked the GM in-game,he told me that i received a very large payment,and did lots of transactions,triggered the automatic ban.
So i provide information about recent transactions:
Day3/17,18,i got all boss's gold in MC,
Day3/19,i got all boss's gold in ZG,
Day3/15-17, i got about 2000g from other player for selling Silithus summon boss items.
Day3/17, i gave "Tmdfengcheng"(this character belong to "Tmdmemory",the main tank of our guild) 1200g to buy Black Lotus.I didn't have that much,so i borrowed from another guilder "Believememem".Because we will raid BWL recently,so i spend a lot of money to buy Black Lotus.I also gave "Chamile"Chamile" 800g to buy Black Lotus.
Day3/17,i gave my second character Playmm about 1000g and several enchant drawing for enchanting skill.
I have never done illegal gold-trading.L""
Finally,i just want say i really love this game and Nostalrius,i know you guys are responsible Gamemaster,also i am a responsible master of "Free Mason",i really want have anice trip and memory with all Free Mason members.I hope you guys help me.
Thanks,much appreciate!

Re: Account banned

PostPosted: Sat Mar 19, 2016 8:58 am
by Cabotage
Greetings,

Your account was banned for gold trafficking. Thank you for the detailed information of your transactions.

This ban is under review and we will get back to you in this thread.

Regards
The GM Team

Re: Account banned

PostPosted: Sun Mar 20, 2016 4:45 am
by tscyzlcz
Day3/17, i gave Tmdfengcheng 1000g,not 1200g.Sorry for mistake,cant remember those things.Thanks.

Re: Account banned

PostPosted: Tue Mar 22, 2016 5:38 pm
by tscyzlcz
The most horrible thing is waiting.Please...

Re: Account banned

PostPosted: Sat Mar 26, 2016 4:44 am
by tscyzlcz
I need a replay,thank you!

Re: Account banned

PostPosted: Tue Mar 29, 2016 7:14 am
by Benevael
Greetings,

After our investigation, we have determined that the ban was caused by the account being compromised in the gold seller hack wave. Your account has been unbanned and is available for play once again. Note that you will need to change your password as we have reset it due to the account compromise that led to the ban.

Apologies for the inconvenience!

Regards, GM Team.