Unsure of account status, was I hacked or banned?

Unsure of account status, was I hacked or banned?

by buesketter1111 » Sat Mar 19, 2016 9:54 am

unsure of account status, was it hacked or banned?

I check in on mail and friends like once a month, occasionally doing a dungeon or BG but this time I kept getting the error message "Disconnected from server". I didn't do any real world trading or have any involvement with the issues around the gold farmers, so I am guessing my info was in the leak from another server and my account was used wrongfully.

I made another account to test my connection and that worked just fine so i tried to give wrong info to replicate the message and it gave different error messages for logging in with a wrong password or username


Character name is: Buesketter

on the pvp realm
buesketter1111
Tester
 

Re: Unsure of account status, was I hacked or banned?

by Cabotage » Sat Mar 19, 2016 10:04 am

Greetings,
The character Buesketter on the pvp server has never been banned. You (or someone else) may have attempted to log in too many times with an incorrect password. Wait 30 minutes to an hour and try again. If you can't remember your password you can reset it at https://en.nostalrius.org/password

Regards,
The GM Team
User avatar
Cabotage
Game Master
Game Master
 


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