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Game account closure

Posted:
Sat Mar 19, 2016 1:45 pm
by future_lixu
Good evening, GM, today I am unable to login to my game account, may is the game account closure, can here tell me closure reasons or for recovery account?? Thank you very much!
Re: Game account closure

Posted:
Sun Mar 20, 2016 2:58 pm
by future_lixu
sorry,forget post my character name
character name:Brucedoom
server:PVP
Re: Game account closure

Posted:
Sun Mar 20, 2016 3:06 pm
by Mimma
You have probably been hacked, since you just demonstrated you care zero about account security.
You just posted your account name for everyone to see. And your account name is same as your forum name. I'll bet your password is similar easy.
When you make your next account, pick your account name more careful, and don't share that and the password with anyone.
Re: Game account closure

Posted:
Sun Mar 20, 2016 5:29 pm
by future_lixu
First, I am sorry, I may be in all the wrong places for the requirements, my account and password, email is still control myself, I usually pay more attention to account security protection, password and the user name is not similar, I really like this game, like n service, this account also spent many of my effort, I to promise you that i will pay more attention to my account security, I implore you will recover account using,Thank you very much!!
best regards
Re: Game account closure

Posted:
Tue Mar 22, 2016 9:00 am
by Benevael
Greetings,
This account was banned because it was compromised as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: Game account closure

Posted:
Fri Mar 25, 2016 7:27 am
by Ithlien
Greetings,
The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.
Please enjoy your stay on Nostalrius!
Sincerely,
GM Team