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Account mute?

PostPosted: Sat Mar 19, 2016 2:21 pm
by MrRipley
Hello. Could you clarify for me, please, why none of my character can't talk even in a group chat? Interested in the reasons why muted? Thank you beforehand.

Re: Account mute?

PostPosted: Sat Mar 19, 2016 2:24 pm
by Cabotage
What is the name of your character and which server are they on?

Re: Account mute?

PostPosted: Sat Mar 19, 2016 2:26 pm
by MrRipley
Hello.

Character: Riskman; Komsomolka.
Server: Nostalrius PvE

Re: Account mute?

PostPosted: Mon Mar 21, 2016 11:11 am
by Cabotage
Greetings,

Your account has been muted for gold selling spam. I would suggest you change your password https://en.nostalrius.org/password

i have also placed this ban under review

Re: Account mute?

PostPosted: Mon Mar 21, 2016 1:31 pm
by MrRipley
Hello.

I think it is a complete mistake, because I hate goldsellers and all they have are blacklisted.

I ask you to thoroughly look into this situation. Including, I ask you to check whether my account has been hacked? I can provide you only 2 IP addresses (static) from which I could log into the game.

Thank you beforehand!

Re: Account mute?

PostPosted: Mon Mar 21, 2016 2:12 pm
by MrRipley
Hello.

I changed the account password and made it more secure.
Besides the added protection against login only from my country.

Re: Account mute?

PostPosted: Mon Mar 21, 2016 7:20 pm
by Tyrael
Greetings,

The mute has been removed.

Regards,
GM Team.