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Under the account can not login, please processing

Posted:
Sat Mar 19, 2016 3:07 pm
by 3ashenyue
Dear GM, the ID:SupermariI can't login account on the 16th, which continues to this day. I didn't do anything in violation of the rules of the game, there is no return account, no trading gold, gold COINS within the account to complete the task all by herself and kill the monster, no battlefield AFK, would you please help me to check, I don't want to waste my account and my effort. Thank you.
Re: Under the account can not login, please processing

Posted:
Sat Mar 19, 2016 3:16 pm
by 3ashenyue
Dear GM, I'm really wrong, I guarantee to god, I did not use cheating methods for game, from start to now have not been, fair and just to help me, please. thank you
Re: Under the account can not login, please processing

Posted:
Mon Mar 21, 2016 11:35 am
by Cabotage
Greetings,
This account associated with Supermari has been banned by our cheat detection system. The ban is under review and we will get back to you in this thread.
Re: Under the account can not login, please processing

Posted:
Mon Mar 21, 2016 11:49 am
by qq443658856
Cabotage wrote:Greetings,
This account associated with Supermari has been banned by our cheat detection system. The ban is under review and we will get back to you in this thread.
Hi, I have a account problem, but you don't have to do with me.
Re: Under the account can not login, please processing

Posted:
Tue Mar 29, 2016 1:02 am
by 3ashenyue
HI dear GM, other people's accounts are through the end of the review, how to now have not completed my account review? Trouble to help me, thank you
Re: Under the account can not login, please processing

Posted:
Thu Mar 31, 2016 4:18 am
by Benevael
Greetings,
After our investigation, we have determined that the ban was invalid. Your account has been unbanned and is available for play once again.
Apologies for the inconvenience!
Regards, GM Team.