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Account banned

PostPosted: Sat Mar 19, 2016 3:42 pm
by jojmene
Hello!

My account has been banned recently for some reason that i dont know.

I was playing dwarf hunter, i was located in Ashenvale, lvl 22, character name: Tikili (PvE server).

Last time that i was online was Wednesday, 16. 3. around 22:30

I tried to log in now but i am 'permanently banned'.

Please, let me know why am i banned! I was always playing according to rules, not muti-boxing, or gaining gold illegally or doing anything else illegally. My last (and every) gold transactions were with Ashenvale vendor and AH.

Re: Account banned

PostPosted: Sun Mar 20, 2016 9:59 pm
by jojmene
Still no informations about my ban?

Re: Account banned

PostPosted: Sun Mar 20, 2016 10:06 pm
by Uzephi
They will get back to you once they have done research. Please look at all the banned threads recently. The staff is up to their knees in ban appeals. Some legit, some not. Please give the staff time as they investigate all these bans and don't "spam" bumps asking about the status.

Re: Account banned

PostPosted: Tue Mar 22, 2016 10:52 am
by Benevael
Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned

PostPosted: Fri Mar 25, 2016 7:07 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team