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Account issues

PostPosted: Sat Mar 19, 2016 5:18 pm
by nazarenex
Dear GM:
Servers : Nostalrius PVP
Character : Emilyx lvl 60 mage
My account had been banned ,can i know the reason? my name is "Emilyx" .
I play wow with my hasband,his name is "Nazarenex",you guys can review our IP ,so you can know that.
This month i got the 30SP enchant,so i start to buying mats for 30SP,my hasband helping me to buying the mats too,and sometimes he email me these mats,emmm,is that the reason i had banned?
And in 2016.3.13 ,my hasband go to the ZUG,the boss drop the mount named"[Swift Razzashi Raptor]",so i give he 2200g to buy it.is that the another reason i got banned?
I really do not have gold trafficking,Thanks a lot for the help.

Re: Account issues

PostPosted: Mon Mar 21, 2016 12:24 pm
by Cabotage
Greetings,

Your account was banned for gold trafficking and is under review.

Regards, GM Team.

Re: Account issues

PostPosted: Mon Mar 21, 2016 6:06 pm
by nazarenex
Cabotage wrote:Greetings,

Your account was banned for gold trafficking and is under review.

Regards, GM Team.


Thanks for gm team! We are afar Chinese players, I'm sorry we're not very good at English. We like nostalrius, so we will not sell gold. I was frustrated my wife's account was suddenly disabled. My wife and I have carefully read the terms of use , we will remember well nostalrius Terms of Use. Hope gm team to cancel the account ban, let Emilyx Back guild!

Thanks again!

Re: Account issues

PostPosted: Tue Mar 22, 2016 1:52 am
by Cabotage
https://forum.nostalrius.org/viewtopic.php?f=65&t=38821
There are two threads about this, locking one.

Re: Account issues

PostPosted: Tue Mar 29, 2016 7:40 am
by Benevael
Greetings,

After our investigation, we have determined that the ban was invalid. Your account has been unbanned and is available for play once again.

Apologies for the inconvenience!

Regards, GM Team.