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Account banned, no reason given.

PostPosted: Sat Mar 19, 2016 6:27 pm
by kersego
Along with several other users of Nostalrius, I have been banned for no apparent reason. It seems there has been an increase in hacked accounts over the last few days and maybe my account was too. Either way, my account is now banned and I was not given a reason.

I am not a gold seller, nor do I advertise for other servers or break the rules of Nostalrius in any way.

I sincerely hope that you will lift my ban and let me play on this great server again.

Character name: Kersebo
Server: Nostalrius PVP

Thank you in advance,
Kersego

Re: Account banned, no reason given.

PostPosted: Tue Mar 22, 2016 10:00 am
by Benevael
Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned, no reason given.

PostPosted: Fri Mar 25, 2016 7:34 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team