Account be banned help PLZ

Account be banned help PLZ

by wang62071 » Sat Mar 19, 2016 7:44 pm

My Account has been banned and I dont know why

I found my gold stolen when I lauch 2016.03.08(about 500g was stolen) ,Can you check my login IP It's not the one I usually used(the pilferer's IP).

All my transactions are legal and normal, without breaking the rules of the game(The pilferer is the man who breaking the rules,not me)

PvP server,ID:Duoluozhiwen

Plz help me with my only ACCOUNT,thank you!
wang62071
Tester
 

Re: Account be banned help PLZ

by Benevael » Tue Mar 22, 2016 10:21 am

Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Account be banned help PLZ

by Ithlien » Fri Mar 25, 2016 7:35 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
User avatar
Ithlien
Sergeant Major
Sergeant Major
 


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