Banned for no reason

Banned for no reason

by Agdar » Sat Mar 19, 2016 9:28 pm

Hello, My account is banned, although i have never used any bot, gold exhange or done anything against the terms of use. Maybe it's triggered because i logged in from my old pc yesterday, but i don't think that can be issued as "account sharing" (i've been playing with my old pc for at least 5 months and then i switched to my new one).

I'm looking forward to your response.

my info:
Agdar
Horde
Nostalrius - PvP
Agdar
Tester
 

Re: Banned for no reason

by Cabotage » Mon Mar 21, 2016 1:35 pm

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
User avatar
Cabotage
Game Master
Game Master
 

Re: Banned for no reason

by Agdar » Mon Mar 21, 2016 4:51 pm

Thank you. I understand that it's kind of a mess due to the wave. If there is any information i can provide to help you, let me know.
Agdar
Tester
 

Re: Banned for no reason

by Ithlien » Fri Mar 25, 2016 7:20 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
User avatar
Ithlien
Sergeant Major
Sergeant Major
 


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