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Banned for no reason
Posted:
Sat Mar 19, 2016 9:28 pmby Agdar
Hello, My account is banned, although i have never used any bot, gold exhange or done anything against the terms of use. Maybe it's triggered because i logged in from my old pc yesterday, but i don't think that can be issued as "account sharing" (i've been playing with my old pc for at least 5 months and then i switched to my new one).
I'm looking forward to your response.
my info:
Agdar
Horde
Nostalrius - PvP
Re: Banned for no reason
Posted:
Mon Mar 21, 2016 1:35 pmby Cabotage
Greetings,
This account was banned as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: Banned for no reason
Posted:
Mon Mar 21, 2016 4:51 pmby Agdar
Thank you. I understand that it's kind of a mess due to the wave. If there is any information i can provide to help you, let me know.
Re: Banned for no reason
Posted:
Fri Mar 25, 2016 7:20 amby Ithlien
Greetings,
The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.
Please enjoy your stay on Nostalrius!
Sincerely,
GM Team