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Account banned

PostPosted: Sat Mar 19, 2016 10:00 pm
by rickardioz
character name: Thooroon
server: Nostalruis begins PvP

I played last sunday at 2016-03-13. I tried to login today and it says that i have been permanatly banned. The resone is still unkown to me.
Im a lvl 29 gnome mage, i have around 30 g on my main. I also have a lvl 1 warrior named: Lyckesbank who i have som of my tailoring mats on as an extra bank slot.
people from my guild usually send me iteams that i can disenchant.
As far as i know I have been following the rules.
I would be happy to know the resone for my account being banned!

Re: Account banned

PostPosted: Sun Mar 20, 2016 9:37 am
by luzica
I can also confirm that he have never cheated or abused ingame mechanics.


WIth kind Regards Luzica

Re: Account banned

PostPosted: Tue Mar 22, 2016 1:24 am
by Benevael
Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned

PostPosted: Fri Mar 25, 2016 7:22 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team