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Banned for unknown reason
Posted:
Sun Mar 20, 2016 1:22 amby pickysticks
Hi,
My character name is Falz on the PVP server and my account appears to be 'banned permanently' for reasons beyond me. I've not received any emails or notifications regarding the ban.
I'd appreciate any response or assistance the staff at Nostalrius can offer.
Re: Banned for unknown reason
Posted:
Mon Mar 21, 2016 2:00 pmby Cabotage
Greetings,
This account was banned as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: Banned for unknown reason
Posted:
Mon Mar 21, 2016 7:30 pmby pickysticks
Thank you very much!
I had been suspiciously logged off a couple times in under an hour a few days earlier while running UBRS. I went to change my password but couldn't find the location to do so, and the password reset form I clicked from my email wasn't loading properly. I was only disconnected suspiciously one additional time before leaving for vacation (I've been away since March 18th), but my characters gear and inventory were always left in tact post-disconnect, so I wasn't too concerned. It turned out my guild needed me for BWL on Sunday so I tried logging in and found myself banned.
Hopefully this is helpful to you guys.
Re: Banned for unknown reason
Posted:
Mon Mar 21, 2016 10:07 pmby Mencius
If you haven't found it already, here's the password reset form:
https://en.nostalrius.org/password
Re: Banned for unknown reason
Posted:
Fri Mar 25, 2016 7:20 amby Ithlien
Greetings,
The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.
Please enjoy your stay on Nostalrius!
Sincerely,
GM Team