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Your account has been banned permanently.
Posted:
Sun Mar 20, 2016 5:23 amby aws303
Hello GM!
I am Soul Main Association of Tank Burning. I don't know why it was closed, and we didn't violate the rules of the game. Please GM help! Account：Mobilefile adn, .Account:Pandai; adn, Account:Gloomysaturd
Re: Your account has been banned permanently.
Posted:
Sun Mar 20, 2016 6:51 amby FarmerJoe
In english please.
Re: Your account has been banned permanently.
Posted:
Sun Mar 20, 2016 9:03 amby aws303
Dear GM;Im the main tank of our Guild that named Burnning Soul , MY name is Mobilefile,lvl 60 warrior .
i love this game very much and always obey the rule of this game , but i was banned 3days ago ,please check it . Best wishes for all of u !
yours Mobilefile
Re: Your account has been banned permanently.
Posted:
Tue Mar 22, 2016 1:18 amby Benevael
Greetings,
The account associated with Pandai has never been banned. Most likely, you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password. If someone was trying to hack your account by trying common passwords, then it looks like they were unsuccessful.
Unfortunately, the account associated with Gloomysaturd was banned because it was compromised as a result of the recent gold seller hack wave.
The ban on that account has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: Your account has been banned permanently.
Posted:
Tue Mar 22, 2016 1:03 pmby aws303
MY name is Mobilefile,lvl 60 warrior
Your account has been banned permanently.
You can ask for a review of your case in the Account issues sub-forum specifying a character name or create a new account to play by our rules.
Re: Your account has been banned permanently.
Posted:
Wed Mar 23, 2016 1:34 pmby Cabotage
Greetings,
Your account Mobilefile was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.
If you did in fact buy gold, it saves us all time if you mention that instead.
Regards, GM Team.
Re: Your account has been banned permanently.
Posted:
Fri Mar 25, 2016 7:22 amby Ithlien
Greetings,
The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.
Please enjoy your stay on Nostalrius!
Sincerely,
GM Team