Page 1 of 1

Account Closed

PostPosted: Sun Mar 20, 2016 8:01 am
by zs39119126
DEAR GM
My main character was relived, 60 Rogue, PVP server.
I have my account stolen in 3.13 .i played my other character and i saw me log in and i log my account fast,but still some items gone. then i report to GM if i can get money and items back 。you reply that GM do not recover items destroyed by myself。and i dont know if the thief trade gold or not because i have not log for a while。Did my Account Closed because this ?
Please review

Re: Account Closed

PostPosted: Tue Mar 22, 2016 1:02 am
by Benevael
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account Closed

PostPosted: Fri Mar 25, 2016 7:21 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team