Account Banned after ban wave

Posted:
Sun Mar 20, 2016 9:58 am
by kidhnsk
Haven't really been on very much in the past few weeks, and a couple of days ago I logged in to find that most of my gold had been removed (only 7g and some change left) and I checked the forums to find that a bunch of other servers had been breached which explains how my account got hacked.. Is there any chance to appeal this ban? I would have been more urgent with changing my password and such had I been on the forums to see the news. I was also banned sometime after being able to log in to find that my account got hacked so I'm guessing it was part of the gold ban wave. Have been playing on the same IP for a while.
Character name: Haines
Server: PvP
Thanks for the time.
Re: Account Banned after ban wave

Posted:
Tue Mar 22, 2016 8:47 am
by Benevael
Greetings,
This account was banned because it was compromised as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: Account Banned after ban wave

Posted:
Tue Mar 22, 2016 10:05 am
by kidhnsk
Benevael wrote:Greetings,
This account was banned because it was compromised as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Thank you for the response! I'll continue to check this thread for any update.