Account banned. Hacked?

Account banned. Hacked?

by blodigejens1 » Sun Mar 20, 2016 11:07 am

Hello!
I tried to log in this morning and got instantly disconnected. Used the IP-block feature and found out my account has been banned. I have not broke any rules and suspect it might have something to do with the hacked account banwave.

Main character name: Kornelius, PvP server
Alt: Undun, PvE server

Please look into this as I feel its unjustified to ban someone for getting hacked.
Thanks
blodigejens1
Tester
 

Re: Account banned. Hacked?

by blodigejens1 » Sun Mar 20, 2016 10:39 pm

bump, thanks
blodigejens1
Tester
 

Re: Account banned. Hacked?

by Benevael » Tue Mar 22, 2016 10:55 am

Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Account banned. Hacked?

by blodigejens1 » Wed Mar 23, 2016 5:59 am

Thanks for looking into it.
blodigejens1
Tester
 

Re: Account banned. Hacked?

by Ithlien » Fri Mar 25, 2016 7:36 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
User avatar
Ithlien
Sergeant Major
Sergeant Major
 


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