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Account banned after hack

PostPosted: Sun Mar 20, 2016 11:15 am
by Passage
character:Lööv
Realm:Nostalrius pvp

My account got hacked a few days ago and my gold was taken and nothing more, immediately changed the password and have since played about five days and now im banned?

Re: Account banned after hack

PostPosted: Tue Mar 22, 2016 7:59 am
by Benevael
Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned after hack

PostPosted: Fri Mar 25, 2016 7:24 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team