Account Banned Pls Help

[yiyi]

Hello,

My account was banned yesterday and I could like to know the reason, please help me.


Thank you very much!

character name: Rayyiyi, PVP server

[Benevael]

Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

[yiyi]

Dear GM,

Thank you for your reply, one thing for sure is that I had never trade Gold by any means. Please do review my account history and you will find out.

Thank again for look forward to your reply.


Rayyiyi

[yiyi]

Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Hi,

I wonder how is going the review of my account? Sorry to trouble you so many time but I really hope I can get it back and I really didn't purchased or sell any gold in game. Thank you again.


BR

Rayyiyi

[Mimma]

Making the GM check another character name instead of Chaoshen does not change the fact that you bought that account.

Original thread here: viewtopic.php?f=65&t=39838&p=277236#p277236

[yiyi]

Making the GM check another character name instead of Chaoshen does not change the fact that you bought that account.

Original thread here: viewtopic.php?f=65&t=39838&p=277236#p277236

NO, Chaoshen is another friend I had help him to ask.

we are different case. Rayyiyi took nearly 2 months tobe 60 lvl all by myself.

Thank you.

[Mimma]

You said "My account" in both threads.

Beside that, you cannot appeal a ban on behalf of another person:

Greetings,

All ban appeals will be done by the owner of the account. Thank you for contacting us.

Regards,
GM Team

[yiyi]

You said "My account" in both threads.

Beside that, you cannot appeal a ban on behalf of another person:

Greetings,

All ban appeals will be done by the owner of the account. Thank you for contacting us.

Regards,
GM Team

He didn't know how to write in English, So I worte for him. RAYYIYI is my own account.

[Mimma]

He didn't know how to write in English, So I worte for him. RAYYIYI is my own account.

That's the risk he took when he chose to play on an English speaking server with English speak people and an English based support, following rules written in English.

[yiyi]

He didn't know how to write in English, So I worte for him. RAYYIYI is my own account.

That's the risk he took when he chose to play on an English speaking server with English speak people and an English based support, following rules written in English.

ya, thank you for reminding.