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Account Banned.

PostPosted: Sun Mar 20, 2016 2:19 pm
by aa2121936
Hi there,

I found out my account had banned yesterday and I couldn't figured out why. Could you please tell me the reason, thanks for helping.

Nightelfhu, PVP server

Nightelfhu

Re: Account Banned.

PostPosted: Tue Mar 22, 2016 8:27 am
by Benevael
Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

Don't bother if you did in fact buy gold, since the review will just come back confirming the offence.

Regards, GM Team.

Re: Account Banned.

PostPosted: Tue Mar 22, 2016 11:35 am
by aa2121936
My account was baned a few days ago. I am a green player. I don't have a gold trading. When I'm at level 60, I have some schoolmates play the game together with me, I gave them some small funding, such as bags and riding. I don't know if it because these led to I have suspected of gold trading,These are very accidental behavior, and the amount is very small.please check out.

Re: Account Banned.

PostPosted: Wed Mar 23, 2016 12:52 pm
by Cabotage
This ban is under review and we will get back to you in this thread after we complete our investigation.

Re: Account Banned.

PostPosted: Mon Mar 28, 2016 6:46 pm
by aa2121936
Cabotage wrote:This ban is under review and we will get back to you in this thread after we complete our investigation.



hello, how is going the review? I hope everything is fine, look forward to hear from you.


best,

Re: Account Banned.

PostPosted: Thu Mar 31, 2016 4:41 am
by Benevael
Greetings,

After our investigation, we have confirmed the offence. Your account will remain permanently banned.

Feel free to create a new account and continue your journey on Nostalrius Begins, but follow the rules this time.

Regards, GM Team.