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Give the GM's time to investigate...??

Posted:
Sun Mar 20, 2016 5:11 pm
by Kerukun
How long though? Looking at nearly 15 pages of people wanting appeals. More than half of those post haven't been replied to at all. I have a good feeling it's going to be weeks maybe even months before they are able to go through everyone's appeal.
So sit tight everyone, grab a snickers. We're all going to be waiting for quite some time.
Re: Give the GM's time to investigate...??

Posted:
Sun Mar 20, 2016 5:25 pm
by Sauska
That's one way to solve the overpolulation

Re: Give the GM's time to investigate...??

Posted:
Sun Mar 20, 2016 5:58 pm
by fatbruh
I'd really like to know what the GM's criteria is for selecting which requests to respond to. I've seen them respond to new threads within ~20 min, and I've seen 5+ day old threads with no response at all.
Also extremely frustrating that they would knowingly ban so many accounts, when I'm SURE they're aware many of them are innocents caught in the crossfire, and not even increase GM response rates or anything.
Re: Give the GM's time to investigate...??

Posted:
Sun Mar 20, 2016 6:00 pm
by Nelythia
They're doing this voluntarily in their free time.
They post in threads/appeals that are easy and fast done.
Like 80% of the recent appeals are about "My account got hacked and now is banned", I don't think GM's would response there yet if it's not exactly sure how they handle this at all.
Re: Give the GM's time to investigate...??

Posted:
Tue Mar 22, 2016 9:07 am
by Benevael
We have two GMs working through the mass of account issues at the moment. The page count is misleading because we are working from oldest to newest, not newest to oldest, starting from about Wednesday last week.
Re: Give the GM's time to investigate...??

Posted:
Tue Mar 29, 2016 10:45 pm
by Kerukun
After waiting nearly 2 weeks to get my account back the GM's say they confirmed my offense and my account will remain banned. What a joke...... So so so much time gone. They bragged about banning all these accounts and what did it do? NOTHING, the gold farmers / sellers are still selling gold like nothing ever happened.
Nostalrius is awesome, it's too bad the GM's are a fucking joke. They are incompetent and without a doubt on a huge power trip over all this.
I hope you guys know this didn't help the server. You've pissed off many good people, wasted a lot of our time, and accomplished nothing. Idiots.
"Feel free to create a new account and continue your journey on Nostalrius Begins, but follow the rules this time." .........Yea, go fuck yourselves.
I think what ill do now is start a new account just to buy gold. Then go buyout shit on the AH and send people random amounts of gold just to get them banned.
Re: Give the GM's time to investigate...??

Posted:
Tue Mar 29, 2016 11:05 pm
by snake73
We have two GMs working through the mass of account issues at the moment. The page count is misleading because we are working from oldest to newest, not newest to oldest, starting from about Wednesday last week.
you have 2 game masters working on this? how many do you have making snap decisions to ban legit accounts from people who arnt doing anything wrong? im also one of those people, by the way.
Re: Give the GM's time to investigate...??

Posted:
Tue Mar 29, 2016 11:47 pm
by Noxm
@Snake73 learn to be patient.. fucking fast food generation..
Re: Give the GM's time to investigate...??

Posted:
Wed Mar 30, 2016 12:00 am
by snake73
@Snake73 learn to be patient.. fucking fast food generation..
Ive been waiting long enough to start getting agitated. and im probly older then you so dont bring some generation shit into it. its annoying, they should bring in more man-power when they need it or know when to ask the other people that are on the team to help them.
even if they are an NPO