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Account Banned?
Posted:
Sun Mar 20, 2016 5:57 pmby Snuggameat
Character: Filt
Realm: Pvp
I have not logged on the account for a week and a half, as I have been working. Trying to play the game and it says I'm banned, please fix.
Re: Account Banned?
Posted:
Tue Mar 22, 2016 9:05 amby Benevael
Greetings,
Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.
Don't bother if you did in fact buy gold, since the review will just come back confirming the offence.
Regards, GM Team.
Re: Account Banned?
Posted:
Tue Mar 22, 2016 1:13 pmby Snuggameat
I had not logged onto the account since the 11th of this month. Any transactions done couldn't have been me. I had to go through password retrieval and once it was done and I had the right password, I was informed of the ban.
Re: Account Banned?
Posted:
Wed Mar 23, 2016 1:28 pmby Cabotage
The ban is under review. This may take some time due to the many hacked accounts and stolen gold recently.
Re: Account Banned?
Posted:
Thu Mar 24, 2016 9:42 pmby Snuggameat
Thank you for investigating, I really appreciate it. I'd really enjoy getting back into the game, was really saddened to see I was hacked in such a short time.
Re: Account Banned?
Posted:
Wed Mar 30, 2016 2:52 amby Snuggameat
Just wondering if there is an update on my account being unbanned?
Re: Account Banned?
Posted:
Fri Apr 01, 2016 6:55 amby Benevael
Greetings,
After our investigation, we have confirmed the offence. Your account will remain permanently banned.
Feel free to create a new account and continue your journey on Nostalrius Begins, but follow the rules this time.
Regards, GM Team.