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My account is still banned

PostPosted: Sun Mar 20, 2016 9:19 pm
by snekon
Greetings,

my account has been banned like a 2weeks ago, i’ve wrote here the day i was banned, but didn’t get response. I’m wondering what‘s the reason behind my ban, i didn’t do anything against the rules, i logged for a short period of time in a morning that day, just to check the auction house and chat with my friends, then I went to work. I came back in the evening and my account was permanently banned for reasons unknown to me. If you can review my ban, that would be much appreciated, because i spent so much effort and time into building my character, it would be sad to lose him like that.

Character name: Butcherak (60lvl undead rogue)
Server: Nostalrius PvP

Re: My account is still banned

PostPosted: Tue Mar 22, 2016 10:51 am
by Benevael
Greetings,

Your account was banned for conducting a forbidden gold transaction. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done that might have triggered the ban.

Don't bother if you bought gold, since the review would just come back confirming the offence.

Regards, GM Team.

Re: My account is still banned

PostPosted: Tue Mar 22, 2016 12:38 pm
by snekon
Thank you for your response, i would like to appeal my ban.

I've NEVER bought any gold nor did i sell them in any way, shape or form. The day i was banned or day prior to this ban i sold 2 charm head enchants, +8strenght to a lvl 57-58 warrior (can't recall his name) for around 75-80g on his Lionheart helm and a +8agility to a 60lvl rogue for the same amount. Nickname of that rogue was Cataklysm, he payed me 75-80g before i applied the +8agility charm from his low level alt character that was standing next to me and his main Cataklysm.
Other than that I bought some negligible things on AH (elixir of mongoose and libram of voracity).

If this is the reason why, then i'm sorry, i wasn't aware that selling charm enchants is against the rules, many people were and are selling them, so i thought i'll try my luck with those too, that's all.

Best regards,
Butcherak.

Re: My account is still banned

PostPosted: Wed Mar 23, 2016 2:00 pm
by Cabotage
This ban is under review and we will get back to you in this thread with the result.

Re: My account is still banned

PostPosted: Mon Mar 28, 2016 6:52 pm
by snekon
Hi, any news regarding my account?

Re: My account is still banned

PostPosted: Fri Apr 01, 2016 6:58 am
by Benevael
Greetings,

After our investigation, we have determined that the ban was invalid. Your account has been unbanned and is available for play once again.

Apologies for the inconvenience!

Regards, GM Team.