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Account banned

PostPosted: Sun Mar 20, 2016 11:02 pm
by bowbaq
Hello,

i just returned from a period of inactivity and i see that my account has been permanently banned. I don't really understand why I've been banned since i don't play those days.

My character is Bowbaq (Hunter level 60) on the PvP server.

Thanks for taking time to look into this :)

Re: Account banned

PostPosted: Tue Mar 22, 2016 11:00 am
by Benevael
Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

Don't bother if you did in fact buy gold, since the review will just come back confirming the offence.

Regards, GM Team.

Re: Account banned

PostPosted: Tue Mar 22, 2016 4:27 pm
by bowbaq
well, since I didn't log in in a long time, i just think my account has been compromised and stolen.

I can't prove that, you might want to look at the ip adress if you can. My last connection should be before the Zul'Gurub "patch". I don't have any proof of that though.

Please just inform me if nothing can be done, thanks :)

Re: Account banned

PostPosted: Sun Mar 27, 2016 10:58 am
by Benevael
It doesn't look like the account was hacked, it looks like you bought gold.

We have placed the account ban under review. If you did in fact buy gold it would save us time if you note that, and also help other players get a review who are also in the large queue of these kinds of appeals.

Regards, GM Team.

Re: Account banned

PostPosted: Sun Mar 27, 2016 3:49 pm
by bowbaq
i did not bought gold.

Maybe a loan from/to a guildmate or an expensive item sell/buy ? I don't know, it's such a long time i forgot what was my last actions :/ .

But I am sure though that I did not do any gold trafficking (or anything else against the ToS).

Though I don't think you would do that, might you tell me what actions (and/or with whom) gave me the ban ? Maybe it will refresh my memory.

Sorry to take your time and thank you.