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Account Banned
Posted:
Mon Mar 21, 2016 6:48 amby kenic
Character name: Kenic
Server: PvP
I tried to log in tonight and my account was closed. I didn't receive and email as to why nor do I have any idea why it would be closed. Any help with this issue would be greatly appreciated.
Re: Account Banned
Posted:
Tue Mar 22, 2016 12:44 amby Cabotage
Greetings,
This account was banned as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: Account Banned
Posted:
Wed Mar 23, 2016 1:38 pmby kenic
Alright, you guys do what you need to do. I see Benevael is posting telling people that gold sellers had access to their respective accounts. I think the system you're using to come to these conclusions may be flawed. I can guarantee you that nobody except myself has been on my account. My character never moved when I was offline, isn't missing any items or gold, and the only character I have sent any gold or items to is my shaman which is on another account.
This isn't to say you guys are doing a bad job. If somehow someone did have access to my account then I very much appreciate you closing it for further review, I just very highly doubt that's the case as I have seen nothing to make me believe my account was compromised.
Re: Account Banned
Posted:
Fri Mar 25, 2016 7:28 amby Ithlien
Greetings,
The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.
Please enjoy your stay on Nostalrius!
Sincerely,
GM Team