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Account banned

PostPosted: Mon Mar 21, 2016 7:35 am
by future_lixu
Dear all:
My account can not log in the game, when landing site prompted my account was banned, I do not know what happened, if possible, would you tell me why? Or apply to recover here? Thank you very much! I put a lot of effort in this game,
game name is: Brucedoom.
If possible, please restore my account, thank you very much, I like the game, like N service! My account and password,Email is safe at present.
Best regards!

Re: Account banned

PostPosted: Tue Mar 22, 2016 1:08 am
by Cabotage
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned

PostPosted: Tue Mar 22, 2016 6:23 am
by future_lixu
Cabotage wrote:Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.


Thank you, I will be patient waiting for the results of the review, about how long it takes? I was a MT, in a small guild, a lot of friends waiting for me to go with them to RAID. It would be great if you could recover my account.
best regards!

Re: Account banned

PostPosted: Fri Mar 25, 2016 7:29 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team