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Appeal for my baned Account

PostPosted: Mon Mar 21, 2016 9:22 am
by SilentSword
Dear Game Master Team,

My friend's account - Glamory from server Nostalrius begins PVP was banned on March 19th.
He joined to our guild's BWL raid on March 18th and found he was banned on 19th.
Could you help to check what the reason is?

Thanks
A wow player from Nostalrius begins PVP

Re: Appeal for my baned Account

PostPosted: Mon Mar 21, 2016 1:30 pm
by SilentSword
Dear Game Master,

My friend's account got banned on March 19th.
Game ID :Glamory
Server :Nostalrius begins PVP
He joined our guild's BWL raid on March 18th and found the account was banned on 19th.
He didn't do anything illegally. The only reason which could cause this banned was that his account was hacked one month ago and that guy stole about 200 gold and some stuffs from this account.
Of course he didn't sell any gold himself. You can confirm this by checking the PC ip which used to trade gold in that time. My friend treasures his account and this is the best priest in our guild.
We hate these people who buys or sells gold in the game. This makes our efforts seems to be nothing!
We appreciate your help and we love this game and this server so much. Please help to banned those bad guys and bring justice to us.
I hope to hear from you ASAP so that he can join our guild's raid this week.

Sincerely
A wow amateur

Re: Appeal for my baned Account

PostPosted: Tue Mar 22, 2016 2:22 am
by Cabotage
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Appeal for my baned Account

PostPosted: Tue Mar 22, 2016 3:03 am
by SilentSword
Thanks for your reply. We hope this review won't take long so that he can join us to BWL this Thursday. :D

Re: Appeal for my baned Account

PostPosted: Fri Mar 25, 2016 7:31 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team