Character baned

Character baned

by qiancc » Mon Mar 21, 2016 10:50 am

Greeting GM team,

I would like to know why my account get banned. I have not involved in any sorts of gold trading or real money trading. Actually I have not touched this account for a long time. How can it be banned when I logged on today?

Character name: Trojans (lvl 60 PVP server)
Race: Orc

Please give me the reason of banning this character
qiancc
Grunt
Grunt
 

Re: Character baned

by Azmnds » Mon Mar 21, 2016 10:53 am

Same here,

Paladin Azmnds.
Cant post... cant login :( why?
Azmnds
Tester
 

Re: Character baned

by Cabotage » Tue Mar 22, 2016 1:30 am

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
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Cabotage
Game Master
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Re: Character baned

by qiancc » Tue Mar 22, 2016 3:18 am

Cabotage wrote:Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.



Please get back to me sooner, I have not done anything involved with gold trading issues. I can guarantee that
qiancc
Grunt
Grunt
 

Re: Character baned

by Benevael » Wed Mar 23, 2016 8:54 am

The issue is that the gold sellers had possession of your account. We removed it from their hands. Now we have placed this under account compromised review, and will get back to you in this thread on the issue.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
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Re: Character baned

by qiancc » Thu Mar 24, 2016 5:24 am

Benevael wrote:The issue is that the gold sellers had possession of your account. We removed it from their hands. Now we have placed this under account compromised review, and will get back to you in this thread on the issue.


OMG, this is scary. Please make further investigation. Meanwhile I will delete my current WOW folder and download a new one
qiancc
Grunt
Grunt
 

Re: Character baned

by thenuclearwalrus » Thu Mar 24, 2016 7:46 am

You need to clear your computer of malware and viruses, or this will likely happen again, reinstalling the folder wont do anything.
thenuclearwalrus
Sergeant Major
Sergeant Major
 

Re: Character baned

by Ithlien » Fri Mar 25, 2016 7:30 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
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Ithlien
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