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why my acount was banned?

PostPosted: Mon Mar 21, 2016 12:20 pm
by mzq88602
Hello, GM,
When I was still playing the game, but dropped, then login the game told me account was banned, I want to know why. Please help me, thank you.
Character name is: Molu

Re: why my acount was banned?

PostPosted: Tue Mar 22, 2016 2:01 am
by Cabotage
Greetings,

This account has been banned for gold trafficking

Re: why my acount was banned?

PostPosted: Tue Mar 22, 2016 12:09 pm
by mzq88602
No. That impossible. I never selling gold coins. Please careful inquiry. Maybe my account has been hacking.

Re: why my acount was banned?

PostPosted: Wed Mar 23, 2016 2:08 pm
by Cabotage
This ban is under review, we will get back to you in this thread with the result. There are many appeals right now, so this may take some time.

Re: why my acount was banned?

PostPosted: Wed Mar 23, 2016 2:58 pm
by mzq88602
Dear GM
Thank you!If have any informations please let me know!

Re: why my acount was banned?

PostPosted: Fri Mar 25, 2016 6:13 am
by mzq88602
Morning Dear GM
How about the banned of my account?

Re: why my acount was banned?

PostPosted: Mon Mar 28, 2016 6:55 am
by mzq88602
Dear GM
Why my account still banned?

Re: why my acount was banned?

PostPosted: Mon Mar 28, 2016 9:09 am
by mzq88602
Dear GM
I'm very love heartily this game. Because the game is manufacture perferct and I play this game with my friends together. Pls help me solve the banned problem. Thank you!

Re: why my acount was banned?

PostPosted: Tue Mar 29, 2016 7:37 am
by mzq88602
Dear GM
When my account can remove the banned? I want play the game.

Re: why my acount was banned?

PostPosted: Tue Mar 29, 2016 9:44 am
by Mimma
Be patient, it may take days before you get an answer, so don't bump the post. GM's haven't forgot you.