Page 1 of 1

Account Closed - Appeal

PostPosted: Mon Mar 21, 2016 2:33 pm
by f1rezzz
My Account was hacked during the hack wave striped of gear and missing gold, 2 days after that account was closed. I did change my password and would like GM to review my case and unfroze my account.

I do not have same acc/pass on different servers so i dont know how this happend.

Server pvp
Char name Arrowsong

Re: Account Closed - Appeal

PostPosted: Mon Mar 21, 2016 8:07 pm
by f1rezzz
Bump

Re: Account Closed - Appeal

PostPosted: Tue Mar 22, 2016 3:46 am
by Cabotage
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account Closed - Appeal

PostPosted: Tue Mar 22, 2016 7:07 am
by f1rezzz
Thank you!

Re: Account Closed - Appeal

PostPosted: Fri Mar 25, 2016 7:33 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team