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Disconnected From Server

PostPosted: Mon Mar 21, 2016 3:18 pm
by Sheela
Hi guys I have this message coming up: "Disconnected From Server" all the time when I try to log in. My internet and realm list are both fine, any idea how to go about this?

It seems that this is not a account problem as none of my friend's account work for me.

Thank you!

Re: Disconnected From Server

PostPosted: Wed Mar 23, 2016 7:41 am
by Benevael
Greetings,

Try changing your country IP lock setting. This is a new protection put in place to help protect accounts from being hacked. You can change this by requesting a password reset at https://en.nostalrius.org/password. It will send you an E-mail, and when you click on the link in the E-mail, you will need to update your password and select a new country lock setting.

If the country lock is suitable for your situation, then set it to 'No Country Lock' and make sure the password you choose is complex.

Regards, GM Team.