Page 1 of 1

Account banned issue

PostPosted: Mon Mar 21, 2016 3:56 pm
by jaw0206
Hello, my character name is Velati on the pvp server and my account has been perma banned according to the forums this time.
Before I appealed because I thought it was banned but it was a temp ban for wrong PW, this was last week.

I thought it was the same now, but I logged on nostal website to see the ban banner, so I had to post. I haven't really been online over the past week, so im curious to see what it is. The last I've been online was last Thursday night. I come home from vacation over the weekend to a ban, so I really would like to know what happened, especially because I haven't played. The last thing I was doing was battlegrounds and posting in trade that I am an enchanter. I literally don't have time to even break the rules with my hectic school schedule. Please help, 100% misunderstanding.

Re: Account banned issue

PostPosted: Mon Mar 21, 2016 4:00 pm
by jaw0206
just another fact, I am not sure if i was hacked being that I was away for the weekend, but I find it highly unlikely because I just changed my password last week and have never been hacked before. 100% innocent account and have plenty of sources and witnesses to verify. anything you need let me know, just want to play with the 5 friends that I brought to the server. cheers

Re: Account banned issue

PostPosted: Tue Mar 22, 2016 2:52 am
by Cabotage
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned issue

PostPosted: Tue Mar 22, 2016 7:07 am
by jaw0206
Thank you for the quick reply, i know you guys are overflowed. I am highly doubtful my account was hacked, my friend said my only 60 was online 3 days ago which is accurate, i went away for the weekend. and I never would or even could buy gold. and I believe this is easily determined being that my gold doesn't fluctuate more than about 20-50 gold a day lol. pretty broke lad.

Thanks for your time,
velati

Re: Account banned issue

PostPosted: Fri Mar 25, 2016 7:33 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team