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hacked tonight...

PostPosted: Mon Mar 21, 2016 7:03 pm
by antwo
Hei GMs

Tonight I get 2-3 disconnects so I go eat and wait for dc to stop

I come back login and my 60 paladin all gear gone (t2/t1) heal gear > 640 gold GONE
WTF is this I play this character 1 year and is now all FUCKD?
I gave my password to noone, 0 VIRUSES???????
What you do about this now... please?

I will give char name only if you dont ban omg

Re: hacked tonight...

PostPosted: Mon Mar 21, 2016 7:30 pm
by Mencius
The first thing you should do is change your account password if you haven't already done so, here:

https://en.nostalrius.org/password

Re: hacked tonight...

PostPosted: Wed Mar 23, 2016 8:14 am
by Benevael
Greetings,

If you are account is not currently banned, there is nothing else to do here. We do not recover gear or gold stolen as a result of account compromise.

If your account was banned as a result of the gold seller compromise, please let us know the name of a character on the account and we'll have a look. Otherwise, there isn't any need; you'll just need to start gear collection over again.

Regards, GM Team.