Banned for a misunderstanding.

Banned for a misunderstanding.

by Lloose » Mon Mar 21, 2016 8:07 pm

I'm very new to nostalrius. It's actually my first private server and it was great until my account was banned. I made it to level 6 and noticed 2 players while leveling that looked like they were using bottling software. I asked in general chat if bots are allowed and almost immediately disconnected. I tried logging back in and my account was banned.

I wasn't asking if I could use a bot, I was just wondering since I saw a few characters who looked like they were.
Lloose
Tester
 

Re: Banned for a misunderstanding.

by Wrathran » Mon Mar 21, 2016 9:55 pm

Oh my. It sounds like you got an auto-ban for "spamming"!

On Nostalrius it's very easy for character under lvl 15 to get banned for spamming in public chats. This is to prevent, ehhh, spam (goldspam etc). So this is probably why you was banned and if that is the case you will get unbanned after the GMs review your appeal here but it could take a couple of days...

You could wait and see what a GM say and then wait for an decision and/or you could just make a new account (you can use the same email and it's allowed to have more than one account as long as you don't use them at the same time, read about that in ToU).

If you wish to get your account un-banned you need to provide character name and what server you play on (pvp/pve). You can edit your original post so that all info is there when the GM read it.


FYI: Using any bot thingy will get you banned. Same with exploting bugs etc. The GMs are very strict about these things. You can read more aboutthat in ToU: https://en.nostalrius.org/terms-of-use
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Wrathran
Stone Guard
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Re: Banned for a misunderstanding.

by Eligius » Mon Mar 21, 2016 10:07 pm

GM are overwhelmed with work recently, and you might have to wait several days for a response.

Like Wrathran said, you should just make a new account and start over (and refrain from using public channels until level 15)
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Eligius
Senior Sergeant
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Re: Banned for a misunderstanding.

by Lloose » Mon Mar 21, 2016 10:45 pm

Thanks for the help. I was only level 6 so not a huge loss or anything. I just wanted to make sure I didnt do something else wrong.
Lloose
Tester
 

Re: Banned for a misunderstanding.

by Benevael » Wed Mar 23, 2016 8:29 am

Greetings,

Your account was indeed banned by our chat spam system. Please try to minimize the use of public chat channels on characters below level 15, and avoid the use of addons that put messages into chat.

This ban is under review, and we will get back to you with a resolution in this thread.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
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Re: Banned for a misunderstanding.

by Tyrael » Thu Mar 24, 2016 5:03 am

Greetings,

Account unbanned.

Regards,
GM Team.
GM Team Leader
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Tyrael
Game Master
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