Account is banned.

Account is banned.

by nickwow99 » Tue Mar 22, 2016 3:36 am

Hello, thanks for viewing this post!

I was recently inactive on the PVE server and when I attempted to login on March 18th I found that my account had been banned. I was hoping this was just a login attempt error so I didn't post anything on the forums, but it seems it is not.

The character name is Bigbulge, level 23 on the vanilla PVE server. I have not done anything against the TOS, so I am assuming this account was one that got hit in the recent gold seller storm that everybody is talking about. I hope the sellers were caught as well because I hate seeing people compromise and hack accounts, (especially the ones with a lot of time and effort put into them). Hope this helps!

P.S.- I downloaded my client directly from this website and do not have separate MPQs or clients. I do have addons active in my data folder though.
nickwow99
Tester
 

Re: Account is banned.

by Benevael » Wed Mar 23, 2016 8:58 am

Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave. They had access to your account, so we removed it from their hands.

This account is in a special state because we stopped a hack that was in progress. Try resetting your password using the password reset feature, https://en.nostalrius.org/password. You may also need to adjust your IP country lock settings. If that doesn't work, please let us know in this thread.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Account is banned.

by nickwow99 » Wed Apr 06, 2016 8:26 am

Hi Benevael,
I have reset my password and the IP lock is now set to my country. I just attempted a login and everything seems to working okay now. Thank you for the help!
nickwow99
Tester
 


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