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Account closed

PostPosted: Tue Mar 22, 2016 8:34 am
by Shenkall
Hello,

I can't connect to my account anymore, neither in the webserver. I already tried to reset password/IP lock, but it did not worked. Character name Atelectasis, Pvp server.

Thanks for answering !

Re: Account closed

PostPosted: Thu Mar 24, 2016 12:53 am
by Benevael
Suggest that he set his country lock to "No Country Lock" and see if that solves it. In doing this, he should choose a strong password, not a weak one. He probably set it to his country, and the IP-to-country address map is not completely perfect.