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I have been hacked

PostPosted: Tue Mar 22, 2016 6:54 pm
by reneconradsen
They are milking my account and i cant change my password.
When i reset my password it doesn't send an email.
I made a mistake when i made my account i typed wrong in the email section. So the email i wrote was not mine. The email did not exist so now i have made that email but i still dont get email when i reset
Please help me, its so sad when i log in and i see that im missing some gold, I have lost 50 gold or something at the moment

Re: I have been hacked

PostPosted: Tue Mar 22, 2016 9:14 pm
by Mencius
They need your in-game character name and server. (Note, do NOT post your account name).

Re: I have been hacked

PostPosted: Wed Mar 23, 2016 1:58 am
by reneconradsen
Dexton - PVP server

Re: I have been hacked

PostPosted: Wed Mar 23, 2016 3:34 am
by reneconradsen
And now my account is banned?

Re: I have been hacked

PostPosted: Wed Mar 23, 2016 4:02 am
by reneconradsen
Okay everything works now i have changed password and i am not banned i just need my gold back now

Re: I have been hacked

PostPosted: Wed Mar 23, 2016 4:05 am
by Nelythia
They don't recover anything.

Re: I have been hacked

PostPosted: Sun Mar 27, 2016 11:13 am
by Benevael
Greetings,

We do not restore items lost due to account compromise. Sorry about that.

Regards, GM Team.