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Banned for unknown reasons

PostPosted: Tue Mar 22, 2016 7:25 pm
by thavid132
Character: Cypo, Pvp server

Earlier today, a random dude invited me to a grp and told me that he's reporting me, I said fine, I did nothing wrong. A few moments later I got a 24h mute for no reason (I assume). When I noticed this, I contacted a GM and he told me to change password, because my account has/might been compromised. I did the password recovery thing a few (like 10+) times, but nothing came to my e-mail, so I ignored it and continued playing. A few minutes after this, another totally random guy whispered me that he's reporting me, I asked him why, what did I do, but no response. I played for like 2 more hours, then I went for a little break and when I got back (7-8 pm my time) my account has been closed.

My question is: Why did I get banned and could you resolve this somehow?
If I missed any useful information, let me know.

Thank you for your time and help in advance.

Re: Banned for unknown reasons

PostPosted: Wed Mar 23, 2016 10:00 am
by thavid132
bump

Re: Banned for unknown reasons

PostPosted: Wed Mar 23, 2016 10:01 am
by Nelythia
Do not bump your thread.

This will delay your answer from the staff.

Re: Banned for unknown reasons

PostPosted: Thu Mar 24, 2016 12:08 pm
by Cabotage
Greetings,

This account was banned for gold seller advertising.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Banned for unknown reasons

PostPosted: Fri Mar 25, 2016 7:47 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team