Disconnected from Server[SOLVED]

[merijnvdb]

I can't log in, like many others.
I saw a GM request char name + realm so he can fix it so:

Char name: Merjin, lvl 60 gnome mage
Server : PvP realm

Update: Reinstalled game, fixed it

[Benevael]

Greetings,

Your account has never been banned. There are two common reasons that might be preventing your login:

The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.

Regards, GM Team.

[merijnvdb]

Thank you for your help, but unfortunately I seem to be dealing with something else...
Everytime I enter my account info I get auto-disconnected...

[Benevael]

This sounds like a country IP lock issue. Did you try resettiing it, or setting it to "No Country Lock?"

[Asatora]

Same thing happened to me. I changed my password last night and switched country lock to USA, wouldn't let me log in this morning. I changed my country to no lock and I can log in.