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Banned for no known reason?

PostPosted: Wed Mar 23, 2016 2:24 am
by Fightt
Hello,

I just tried to log in for the first time in over a week and got notice that my account has been banned. I haven't done any multi-boxing, gold buying or selling, or anything that is against the rules. Also I never received any warning that I was doing something against the rules.

Server is Nostalrius Begins PVP, character name is Fightt. Please review this case and re-open my account, as I've done nothing to warrant a ban.

Thanks
Fightt

Re: Banned for no known reason?

PostPosted: Wed Mar 23, 2016 7:37 pm
by Fightt
I see lots of people have been getting banned for suspected gold trafficking. I haven't been gold trafficking, but I did sell a couple Essences of Earth on the AH. It's possible this could have triggered the algorithm to think I was trafficking? I'm not sure.

Thanks
Fightt

Re: Banned for no known reason?

PostPosted: Thu Mar 24, 2016 2:10 pm
by Cabotage
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Banned for no known reason?

PostPosted: Fri Mar 25, 2016 7:46 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team