Account banned

DEAR GM:
My account had been banned,Can u tell me is that true?
My Character named"Xiaonvhai"(Camp:Alliance).My level of characters only level 50
I am always be carful of my accont ,cuz its importand to me .I never buy gold.I never sell gold or other stuff to real money! I did not use any BUG in the game!
So i am so confused that why i had been banned.
Dear GM team , pls review my account.Thanks!
My account had been banned,Can u tell me is that true?
My Character named"Xiaonvhai"(Camp:Alliance).My level of characters only level 50
I am always be carful of my accont ,cuz its importand to me .I never buy gold.I never sell gold or other stuff to real money! I did not use any BUG in the game!
So i am so confused that why i had been banned.
Dear GM team , pls review my account.Thanks!