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Account Banned

PostPosted: Wed Mar 23, 2016 1:59 pm
by liuqiming122
Dear GM Team

Character: ezrealgg
Realm: PVP

Character: singularman
Realm: PVP

Me and my friend account got baned in last week, we are real friend and play together, we didnt buy/sell any gold during the game time and we are play by own. Could you give me a reason for this baned of both of account. I will really appreciate your response.

Best Regard

Re: Account Banned

PostPosted: Wed Mar 23, 2016 10:11 pm
by Mencius
Your friend needs to create their own appeal.

Re: Account Banned

PostPosted: Thu Mar 24, 2016 2:18 pm
by Cabotage
Greetings,

The account associated with ezrealgg was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.


Singularman needs to start a new post.

The account singularman was banned for gold trafficking. If you'd like to appeal this ban, please provide information in a new thread about what transactions you may have done recently that might have triggered the ban.

Re: Account Banned

PostPosted: Fri Mar 25, 2016 7:46 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team