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account banned

PostPosted: Wed Mar 23, 2016 6:23 pm
by Osiris62ru
greetings. my account was banned. Character Golgofan, server Nostalrius PVP. i played from beginning. then have a long break. a few months ago succesfully logged for about 2 mins. do nothing. and now account is banned. but website realmplayers.com tells that someone playing my character. pls help

Re: account banned

PostPosted: Thu Mar 24, 2016 3:17 pm
by Osiris62ru
and character golgowar was on same account

Re: account banned

PostPosted: Sun Mar 27, 2016 12:27 pm
by Benevael
Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: account banned

PostPosted: Mon Mar 28, 2016 9:30 am
by Benevael
Greetings,

The ban on this account has been lifted. You will need to reset your password at the https://en.nostalrius.org/password page.

Please enjoy your stay on Nostalrius!

Sincerely, GM Team