Account banned - appeal

Account banned - appeal

by Danthak123 » Thu Mar 24, 2016 3:19 am

My character name is Danthak, and I am playing in the pve server. I tried to log in and play this evening only to find that my account has been banned for some reason. I got a email from my email server at 4:32 am saying that someone attempted to access to my account from Korea. The email said it did not make it through, but now I'm thinking maybe they did. I logged off last night around 10:10:30 pm. I'm level 26 and have a total of 9 gold, not a farmer or gold seller. Any help would be greatly appreciated.
Danthak123
Tester
 

Re: Account banned - appeal

by Cabotage » Thu Mar 24, 2016 8:02 am

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
User avatar
Cabotage
Game Master
Game Master
 

Re: Account banned - appeal

by Ithlien » Fri Mar 25, 2016 7:07 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
User avatar
Ithlien
Sergeant Major
Sergeant Major
 


Return to Account issues