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Account banned - appeal

PostPosted: Thu Mar 24, 2016 3:19 am
by Danthak123
My character name is Danthak, and I am playing in the pve server. I tried to log in and play this evening only to find that my account has been banned for some reason. I got a email from my email server at 4:32 am saying that someone attempted to access to my account from Korea. The email said it did not make it through, but now I'm thinking maybe they did. I logged off last night around 10:10:30 pm. I'm level 26 and have a total of 9 gold, not a farmer or gold seller. Any help would be greatly appreciated.

Re: Account banned - appeal

PostPosted: Thu Mar 24, 2016 8:02 am
by Cabotage
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned - appeal

PostPosted: Fri Mar 25, 2016 7:07 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team