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Banned while inactive

PostPosted: Thu Mar 24, 2016 9:25 pm
by gernon
Hi there,

I went afk from Nostalrius a while ago, and came back to find my account banned.

Could you please look into and help.

My account name is 'Gernon', my password is still the same as when I initially created the account, it enabled me to log into the website.

Many thanks,
Gernon

Re: Banned while inactive

PostPosted: Fri Mar 25, 2016 6:28 pm
by gernon
bump

Re: Banned while inactive

PostPosted: Sat Mar 26, 2016 12:32 pm
by Cabotage
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Banned while inactive

PostPosted: Mon Mar 28, 2016 9:28 am
by Benevael
Greetings,

The ban on this account has been lifted. You will need to reset your password at the https://en.nostalrius.org/password page.

Please enjoy your stay on Nostalrius!

Sincerely, GM Team