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Account Banned

PostPosted: Fri Mar 25, 2016 8:12 am
by w1zzl3
Hello,

A few days ago i was missing about 100 gold for my account. I changed my password and country locked my account. I looked at the forums and saw that Nost does not refund even stollent gold so I didnt post about it.

I literally just got done with raid 4am est, and get disconnected. Normal i get kicked occasionally, but then after 3 or 4 more attempts i get the message I've been banned. Please review this because I have not purchased gold. I've been a victim of a hack and am getting banned for it.


Thanks,
Sgtkiller

Re: Account Banned

PostPosted: Fri Mar 25, 2016 8:28 am
by w1zzl3
My bad for not reading rules before hand,

Name: Sgtkiller
Server:PVE

Re: Account Banned

PostPosted: Fri Mar 25, 2016 4:52 pm
by w1zzl3
bump

Re: Account Banned

PostPosted: Sat Mar 26, 2016 12:52 am
by w1zzl3
Bump

Re: Account Banned

PostPosted: Sat Mar 26, 2016 4:43 am
by w1zzl3
Bump

Re: Account Banned

PostPosted: Mon Mar 28, 2016 1:07 am
by Benevael
Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Note that bumping threads puts you back at the end of the queue since we work in chronological order from oldest to newest unanswered posts.

Regards, GM Team.

Re: Account Banned

PostPosted: Mon Mar 28, 2016 9:36 am
by Benevael
Greetings,

The ban on this account has been lifted. You will need to reset your password at the https://en.nostalrius.org/password page.

Please enjoy your stay on Nostalrius!

Sincerely, GM Team